Privacy policy

The purpose of this privacy policy is to tell you what kind of information we collect from you, how we collect it, how we use that information, and whether we will disclose it to anyone else. It also explains how we store the information you provide to us, how you can access or correct it, and how you can contact us if you have questions or complaints.

We are committed to ensuring that your privacy is protected and that any personal information we collect from you will be used in accordance with this privacy statement and Australian law.

What is your personal information?

In general terms, it is any information or an opinion that can be used to personally identify you, whether the information is true or not, and whether it is recorded in material form or not. This includes your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

What personal information do we collect?

The types of personal information we collect include your name, school, school address and telephone number, email address, year level, type of user (teacher, student, parent, other) and any information you provide to us through our online forms, surveys or visits by our representatives.

We collect personal information from you in a number of ways, including through your online interaction with us on our website and social media sites, make donations to us, during conversations between you and our representatives and when you apply to volunteer or work with us.

When you sign up to our email newsletter we collect your email address for the purpose of sending you news and updates. You can unsubscribe at any time. We use Campaign Monitor as our email newsletter system. Read Campaign Monitor’s privacy policy.

Where it is lawful and practicable to do so we will offer you the option of interacting with us anonymously or by using a pseudonym.

Sensitive information

We will not collect other sensitive information about you, including information about your political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, or criminal record unless you have consented for us to do so.

How do we use your personal information?

We will collect your personal information when the information is reasonably necessary for any of the following purposes:

• Connecting people and organisations in the pursuit of our education objectives;
• Providing adventure learning projects, frameworks, resources and toolkits;
• Monitoring and moderating our online discussion boards and forums to keep them safe for student use;
• Monitoring our effectiveness in providing educational resources;
• Running our website and social media accounts;
• Distributing our online newsletter;
• Processing your donations, and providing you with receipts; and
• Communicating with you about our programmes, partnerships, activities, and events.

We will not sell, rent, loan or otherwise disclose your personal information to enable any third party to contact you on their own behalf unless required or permitted by Australian law.

Additional information for parents and young people

Services provided by Swag Family are specifically designed for children. The online protection of children is a shared responsibility between us, teachers, the parent or carer, and the child. We strongly encourage parents and carers to monitor and participate in their children’s use of the Swag Family website services.

We aim to ensure that children and young people who engage with our online spaces understand the possible risks they face and how to minimise them. All Swag Family digital spaces designed for children are subject to House Rules which guide participation and are designed to maintain safe and appropriate behaviour. House Rules include restrictions on the types of personal information we allow children to communicate publicly. Content submitted to Bookend Trust and Swag Family sites is largely pre-moderated in order to enforce the House Rules and protect children.

If your child is participating in online community activities, we recommend you read the House Rules for that space with your child and explain anything to them that they may not understand.

Direct marketing

Swag Family does not engage associated third parties for the purposes of direct marketing.

Website statistics

This website is securely hosted in Australia by Webmistress. When you visit our website, swagfamily.com.au, our website provider records a log which includes your IP address, date and time, type of web browser, and pages accessed. These logs are used to ensure secure and reliable operation of the website, are stored securely, and are deleted automatically within one month.

Cookies

There are two types of cookies: session cookies (stored in memory; lost when you close your browser) and persistent cookies (saved on your computer for a defined duration). Session cookies enable functionality such as the ability to login to a website. Persistent cookies are used by a website to “remember” information between visits.

When you visit this website we use Google Analytics to collect website statistics and visitor behaviour patterns. We do this to determine which areas of our website have been visited and to measure transaction patterns, gather broad demographic information and generally improve your online experience. This data is collected in aggregate only, and we make no attempt to identify individual people from this data. Google Analytics sets persistent cookies (_gat_gtag, _gid, _ga) which help it collect information about how people use this website. Find out more about how Google uses data it receives from websites. If you wish to opt-out of sending information to Google Analytics, Google provides a browser add-on for this purpose.

Additionally, this website uses a session cookie to enable necessary website features such as subscriber logins.

Data quality and security

Your connection to our website, swagfamily.com.au is protected using Secure Sockets Layer (SSL). You can confirm this by checking for the presence of “https” and the padlock symbol in your browser’s address bar.

When we collect personal information from you, we expect you will only provide information that is accurate, complete and up to date. We will take reasonable steps to ensure that the personal information we collect is correct and relevant.

We will take reasonable precautions to maintain the confidentiality of all the information that we hold about you, and will endeavour to protect the information from misuse, interferences and loss, unauthorised access, modification or disclosure.

All personal information is securely held by Swag Family (Adventure Learning Australia), with access restricted to authorised staff only. Where personal information is stored by third parties, we takes steps to ensure that it is securely stored.

Other websites

This website contains links to other external websites. This may include links not protected by SSL. Swag Family is not responsible for the content and the privacy practices of other websites and we encourage you to examine each website’s privacy policy.

Additionally the project will make significant use of various third party websites to publish content. This includes Vimeo, YouTube, Garmin, Strava, Facebook, Instagram, Google Maps, Google Calendar. No third party content from these sites is directly embedded in this website, https://www.swagfamily.com.au/, without your knowledge; all references to such content are presented as external links which you may choose to utilise if you wish.

Contact details

All queries, corrections, or complaints regarding this Privacy Policy, or requests for access to, or correction of, personal information should be directed to Swag Family (Adventure Learning Australia):

Adventure Learning Australia

PO Box 68, Woodbridge, TAS 7162
Tel 0488 046 353
Tel (international) +61 488 046 353
andrew@swagfamily.au

Review

This Privacy Policy will be reviewed regularly and updated as necessary.

This policy was last updated in December 2018.